Border Food Machinery (BFM) was founded in 1979 by John Barwick after many years working as a sales manager for one of the largest catering manufacturers. BFM’s strong values and desire to provide a truly personal experience to their customers was further strengthened when the business became a family affair.
In 1981 his son Paul joined, now Managing Director, followed in 1983 by his brother Michael, who is now the company’s Sales Director. The BFM family did not stop growing there with John’s daughter Elaine joining in 1986 – now the Company Secretary/Director – followed with Elaine’s daughter Olivia coming on board in 2004.
Managing Director Paul Barwick insists their success is down to everyone within the BFM Team, employing the right people to pass on the company’s values around sound advice and personal service.
BFM are wholesalers, offering a range of products, from a single lonely teapot right through to a fully fitted industrial kitchen. Experts in refrigeration, kitchen equipment, ventilation and fabrication means that customers are able to receive a fully bespoke design for their kitchen. BFM are proud of being able to offer a “one-stop-shop” right down to the final detail.
The BFM team are fully qualified in all areas, with credentials relevant to the industry ie; Gas Safe, NICEIC electrical registered and F-Gas refrigeration registered engineers for the safe handling of refrigeration and air conditioning. It is standards such as these that ensure your equipment is completely safe and fitted to the highest of standards.
The recession made the company stand tall, during the hard times they asked businesses how they could help them, coming up with solutions on ways to enhance their business experience. One key area of focus during this time was cost. As consumers, it has never been easier to source what we need, be it a dishwasher, oven or air conditioning unit, many people will now search the internet to find the best price.
In order to offer the best deal they can for clients they went straight back to the source of their products, the manufacturer, negotiating and restructuring their pricing structure.
BFM also ensure that they offer a complete package with no hidden costs. When buying machinery online many businesses fail to provide solutions to basic issues such as… How will you install the product? Will it be secure and safe? Who will remove the old machinery? BFM provide services to deal with all of these scenarios demonstrating that they care about providing a comprehensive service to all of their clients. Paul so perfectly put it by saying “Price and service matter, but service is priceless”.
The BFM team strive to be experts in everything they offer, and work hard to ensure that each and every sale isn’t just business, it is personal.
Today, 35 years on, BFM is still responding positively to the ever changing market and with e- commerce on the rise seeing people shopping from the comfort of their own homes BFM have also added their personal service to the internet. This in turn has, and will continue to, encourage other businesses to choose BFM as their partner of choice.
The steps that BFM are taking to continually develop and move forward in line with the modern business world mirrors their commitment to keeping up with their client’s needs.
To learn more about the BFM group visit their website at www.bfm-group.co.uk or call them on 01228 534996.
New, used and reconditioned equipment
Keeping your business running
All our in-house engineers are qualified in the following:
Gas Safe for Natural and LP gas
F Gas for commercial refrigeration
NICEIC registered for electrical installations.
Whether your walk-in freezer is defrosting, your gas appliance won’t light or you are wanting to programme your annual service contract, our in-house engineers provide a professional, thorough and invaluable service that has helped us establish enviable reputation throughout the industry for nearly 4 decades:
• Project management, design, planning and full installation
• Annual service contracts covering all Gas, Electrical, Refrigeration and Air Conditioning
• New, used and reconditioned equipment
• One-off call-outs backed by our fleet of service vehicles holding a wide range of spares giving you a higher percentage of first fix repairs
• Regular maintenance, we provide an efficient and cost-effective service that can be tailored to suit your budget and needs.
Helping businesses throughout Cumbria, North East and South West Scotland regions.
• Fish & Chip Shops
• Nursing homes
• Pubs and clubs
• Restaurants and takeaways
• Baguette & Sandwich Shops
• Coffee Shops
• Village Halls
• Many blue chip companies